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Future Education: It will be all about the student experience

In the disruptive century, education like every other aspect of our day-to-day lives will change. Traditional Higher Education institutions are being challenged by  a wave of  low cost alternatives models such as the Khan Academy  and other educational disruptor models across the globe.

No longer are we bound by geography when it comes to education. Like all other industries education manufacturers need to re-invent themselves and justify their existence in this new economy.  Universities, which have traditionally been the incubators of change, disruption and innovation themselves need to rethink how, where and what students learn. They can no longer be slow to move bureaucratic and highly political organisation if they want to survive and flourish in this century.

So within this evolving landscape what will education look like over the coming years?  Here are a few of our future-forecasts on education.

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It will be all about the student experience

Universities will need to be student focused in coming years. Student experience will be the focus. If tomorrow’s students enjoy their time in the university environment and feel that the course meets their needs and more importantly industries current and future needs, they will be able to recruit and retain more students. It’s no longer just the universities name that will attract students. From the campus and its facilities, its accommodation, learning, curriculum and its relevance to industry, right through to wellness, the universities of the future need to offer so much more than they have in the past.

This trend will push universities to find creative ways to fund new spaces and programming for students. The key here is to strategically provide students with key resources that give them more opportunity to make the most of their collegiate experience.

Education will just be a part of what higher educational facilities will offer in the future. Education and learning in a 24/7 connected world will mean that learning that extends well beyond the classroom and covers far more than just learning.

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Outcomes:

  • Sandstone universities will become less relevant in the minds of the ‘i and millennial generations;
  • Students will be looking for a more complete educational experience that covers education, wellness, and connectedness and completing their study with a degree which is relevant and will allow them to be work and job ready.
  • Modern well equipped education facilities that provide students with access to global lecturers versus local based lecturers will gain traction.
  • Students will demand more than ever before from their tertiary provider;
  • Universities will need to find ways to keep the ‘i and millennial generations connected while studying. This may involve having study planners, student support services that keep them connected and motivated to complete their course, apps that monitor the students’ progress and engagement in the course, with student mentors linking up with the student to uncover or overcome any issues being experienced.
  • Universities need to change their internal structure from being internally focused to customer focused in order to survive

Implications:

  • Shift in the mindsets of students in terms of what tertiary providers need to be;
  • Universities need to adapt quickly to the changing environment
  • Universities and traditional tertiary education providers will continue be challenged and threatened by the new educational disruptors
  • University professors and lecturer’s need to be able to better connect to their customer (the students) in order to keep relevant in the future
  • Universities need to transform themselves into customer focused education or face diminishing student numbers as students seek out the best universities, with the best local and international lecturers that given the student the ability to be future ready and job fit.
  • Poor performing lecturers, professors and academic staff will disappear from universities as students get the ability to rank and report on the performance of the education providers themselves.

 

 

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